1. General Provisions 1.1 These terms of sale and delivery apply to the sale and delivery of products offered in e-commerce at www.angeletti-viacondotti.it. Please read all of the following sales and delivery conditions carefully before placing an order for a product on the Internet Site.
1.2 Please print a copy of these terms of sale for any future reference needs to the order you place.
1.4 This site is operated by Angeletti srl (“Angeletti”).
2. Your Status 2.1 If you order an item from the Website, you must ensure that you meet the following conditions: 2.1.1 that you have the legal capacity to enter into contracts with binding effect;
2.1.2 that you are of legal age;
2.1.3 to be a natural person acting as a consumer;
3. Purchasing and Placing an Order 3.1 An order for a product on the Internet Site shall be deemed to be an offer to purchase that product in accordance with these terms and conditions of sale and delivery.
3.2 Once the order process has been completed, you will receive an order confirmation e-mail to your e-mail address in which you will be informed that we have taken cognizance of your order, which in no way amounts to an acceptance thereof, since all orders are subject to Angeletti’s authorization. It is understood that Angeletti reserves the right to ask you, prior to the acceptance of your order and in order to promote the security of transactions and avoid fraud:
– to confirm your telephone number for certain information regarding your order;
– to transmit a copy of an identity document and/or certifying your place of residence (photocopy of your ID card and/or photocopy of a certificate of residence valid for at least 3 months). You will then have a period of 5 working days to send us by e-mail or fax these documents in the requested format to the address you will be given. Angeletti is the sole recipient of such identity documents and the information contained therein. The documents you send us will be kept in our archives for one month.
3.3 Angeletti undertakes to honor orders within the limits of available stocks. If the ordered products are not available, we will send you an informative e-mail and you will have the option to choose to wait until the product becomes available again, or to cancel the order.
3.4 Angeletti reserves the right to refuse any order placed by a customer with whom a lawsuit is pending for the payment of a previous order, and / or does not comply with these conditions of sale and delivery.
3.5 We will confirm by e-mail information, the receipt of your order, the purchase confirmation and the related delivery deadline. The purchase confirmation will constitute proof of the existence of a contract between Angeletti and you concerning only and exclusively the products included in the same.
3.6 The aforementioned contract will also not cover any other products you have ordered for which you have not received, even separately, any order confirmation.
4. Price and payment 4.1 The price of each product is that indicated on the Website for the corresponding product, except in the case of manifest error. Any change in the applicable rate may affect the price of the products. Prices are subject to change at any time.
However, the applicable prices are those in effect on the day and time in which the order is validated by you. The unit prices, together with the total price, will be reiterated separately in the electronic purchase confirmation message. Upon specific written request of the consumer, or in the case of shipment of goods purchased abroad, Angeletti will issue a regular purchase invoice.
4.2 Prices are subject to changes, which in any case will not be applied to orders already confirmed with an order confirmation email.
4.3 A large number of products are marketed on our site and it is always possible that, despite our efforts, some of the products on the site show an incorrect price indication. As a rule, we check the price during our dispatch procedure so that, in the event that the actual price of a product is lower than that indicated by us, we will re-credit the sums you paid during the product sending procedure. . In the event that, however, the actual price of a product is higher than that indicated by us, at our discretion we may either contact you to receive your instructions, before sending you the product, or reject the order and give you the same due communication.
4.4 We are under no obligation to deliver a product to you at an incorrect price in the event that the error is manifest and you could, using normal diligence, detect it. In this case, we will contact you before the product is delivered.
4.5 Payment can be made with credit cards accepted in the purchase confirmation phase. We will confirm the amount to be paid in the order confirmation electronic message. In all cases, the communication by you of the credit card number and the final validation of the order will constitute proof of completeness of the aforementioned order in accordance with the provisions of Legislative Decree no.70 / 2003 and will be valid for the collectability of the sums paid.
4.6 All credit card payments are subject to a validity check carried out by the card issuer who must also authorize their use. The order will be considered effective only after the bank payment centers have given their confirmation. The personal data of the credit card holder necessary for the aforementioned checks can therefore be exchanged with third parties. We decline any responsibility for the delay or failure to deliver your order if the credit card issuer does not authorize payment.
4.7 We will debit the amount due to your bank account immediately before the delivery of the ordered products and we inform you that we will not deliver them until we have received full payment . We therefore reserve the right to postpone the delivery date until we have received full payment for the products ordered and in any case to cancel the order, giving you immediate written confirmation, in the event that you fail to make payment within the terms , without a valid reason.
4.8 Angeletti adopts technological solutions capable of guaranteeing the maximum security of transactions to protect its Customers, such as SSL (Secure Socket Layer) encryption, supported by the most popular internet browsers (Microsoft Internet Explorer , Mozilla Firefox, Google Chrome, etc.). These browsers are able to communicate in encrypted form with the Secure Server of the banking circuit to verify payment information and sensitive data entered on the site. When sending and receiving data in connection to an SSL Secure Server, you access protected web pages recognizable by the suffix “https” (“s” stands for “security”) placed at the beginning of the URL in the address bar along with an icon that looks like a closed padlock or SSL.
5.1 Angeletti offers a standard delivery service. Orders will be delivered within 5 working days from your receipt of the Shipping Information e-mail, except for exceptions that will be communicated to you. In any case, upon acceptance of your purchase, a notice of shipment will be sent by e-mail to the e-mail address communicated by you during the order procedure.
5.2 The delivery address will correspond to the data indicated by you and reported by us in the order confirmation e-mail. In case of non-delivery, a notice of attempted delivery will be communicated and it will be up to you to collect the package in the places and within the terms specified therein. Once these terms have elapsed in vain, the products will be returned to Angeletti and it will be up to you to contact Customer Service for a possible new shipment of the same at your expense. We deliver only within the borders of Italy, including the islands. For purchases to be made in different territories, please refer to the sections of the site corresponding to the language of the country of interest. For practical reasons, it is sometimes better to ship some of the products included in the same order multiple times (split shipping).
Such an eventuality will be specified in the shipping notice and you will not be charged any additional delivery costs.
5.3 If we are unable to meet the delivery deadline specified in the shipping e-mail of your order, without any non-fulfillment on your part – such as non-payment in full – we will contact you immediately in order to notify you of the new delivery date. If you refuse the new delivery date or in any case after seven (7) days from the delivery date initially set, you can cancel the order by sending us a registered letter with acknowledgment of receipt or an electronic message. In this case, the purchase price of the corresponding product, including delivery costs, which was possibly charged to you, will be credited back to the credit / debit card account used to complete the order within 30 days. This right of cancellation exists only if the delay is attributable to Angeletti.
6.1 The product becomes your property upon full payment of the purchase price.
It is understood that we could proceed with the recovery of the product at any time up to the transfer of ownership of the same in all cases in which you should be in breach of this contract.
6.2 The transfer of risks takes place at the time of delivery. The risks, under this provision, are those related to damage to the product or caused by its use, alteration or conservation. The risks associated with the return of a product, for any reason, are your responsibility.
7.1 If you receive defective, incomplete or damaged products, you are obliged to notify us immediately on the day of delivery.
7.2 In compliance with Legislative Decree 6 September 2005 n. 206 (Consumer Code) you have the opportunity to exercise the right of withdrawal, without giving reasons and without any penalty, by returning the goods within ten (10) working days from receipt of the same, requesting a return code to the address and returning the product accompanied by the delivery note to Angeletti.
7.3 For the purposes of exercising the right of withdrawal and in accordance with the legislation contained in art. 67, co. 2 of the Consumer Code, the product you wish to return must be substantially intact (including any accessories included in the price) and carefully guarded and used by you. If any accessories included in the price of the product are not returned by you, the cost of the missing accessories will be charged. Any returned product, which should reach us incomplete, modified, ruined, damaged, stained or in any case not in its original packaging conditions, will not be accepted as a return; the same applies, for hygienic reasons, to certain products such as earrings. All items that have undergone changes to the origin cannot be returned. We therefore recommend that you preferably use a secure shipping and delivery method as the responsibility of the product until it is received by us is your responsibility.
6. Transfer of risks and ownership
7. Right of withdrawal and complaints
If the withdrawal has been made within the above deadline and the product that reaches us, has not been worn or used, is not damaged or stained, it is in the
7.4 If you have expressed your wish to be reimbursed, we will refund the amount charged within thirty (30) days from the date of receipt of the product by Angeletti, after verifying that the returned product meets the conditions and procedures described below, crediting it to the credit / debit card account used to complete the order.
7.5 Following the cancellation of the order, you will be obliged to return the product, as provided for in the previous art. 7.2, by sending it to the following address: Angeletti Srl Via Bocca di Leone, 58 00187 Rome.
7.6 Details relating to your right of withdrawal will be provided with the purchase confirmation e-mail.
7.7 The right of withdrawal is reserved exclusively for natural persons (consumers), therefore it cannot be exercised by legal persons and natural persons acting for purposes related to any professional activity carried out.
7.8 You have the right to communicate any complaints and problems (delivery errors, misunderstandings, etc.) to the following telephone number +39 06 6793700 or +39 335 7807895 (also via WhatsApp).
8.1 We always do our best to ensure that your chosen product is in optimum condition. In any case, our products are accompanied by both the manufacturer’s brand guarantee certificate (or our certification) and the legal guarantee of conformity.
8.2 Angeletti warranty: all the jewels offered for sale on this website have the advantage of enjoying a 24-month international warranty issued by the manufacturer, for material or manufacturing defects. The general conditions concerning the guarantee appear on the guarantee certificate supplied with each jewel. If the product is defective, Angeletti will immediately replace it in whole or in part, after checking the defect.
8.3 Angeletti also grants a 6-month warranty for defects in materials and manufacturing of costume jewelery and accessories.
8.4 You can return the product, within the terms set above, to Angeletti Srl Via Bocca di Leone, 58 00187 Rome, accompanied by the Transport Document, on which you will indicate the return code that you have previously requested. We recommend that you preferably use a secure shipping and delivery method (courier or insured / registered mail with return receipt) as the responsibility of the product until it is received by us is your responsibility.
8.5 Legal guarantee of conformity:
original packaging condition (packaging, additional links, warranty and instructions intact) and accompanied by the delivery note, we will exchange the product or refund you the price incurred net of the expenses incurred by us, in based on the preference you have expressed; the costs of returning the product or products are your responsibility.
Shipping costs will be reimbursed to you within the limit of 100 euros.
In accordance with the provisions of the law contained in the Civil Code and the Consumer Code, all the jewels offered for sale on this Website enjoy the legal guarantee of conformity for any lack of conformity existing at the time of delivery of the good. In case of lack of conformity, the consumer has the right to restore the conformity of the goods by repair or replacement, in accordance with the provisions of this document.
The consumer can ask the seller, at his choice, to repair the goods or replace it, without charge in both cases, unless the requested remedy is objectively impossible or excessively burdensome compared to the other. For the purposes referred to in paragraph 3, one of the two remedies is to be considered excessively burdensome if it imposes unreasonable expenses on the seller in comparison to the other, taking into account:
The expenses referred to in paragraphs 2 and 3 refer to the costs necessary to bring the goods into conformity, in particular with reference to the costs incurred for shipping, labor and materials . The consumer can request, at his choice, an appropriate price reduction or the termination of the contract if one of the following situations occurs:
In determining the amount of the reduction or the amount to be returned, the use of the asset is taken into account. After reporting the lack of conformity, the seller can offer the consumer any other remedy available, with the following effects:
Terms: The seller is responsible, pursuant to art. 130, when the lack of conformity occurs within two years from the delivery of the goods. The consumer loses the rights provided for by art. 130, co. 2, if he does not report the lack of conformity to the seller within two months from the date on which he discovered the defect. The report is not necessary if the seller has recognized the existence of the defect or has concealed it. Unless proven otherwise, it is assumed that the lack of conformity that occurs within six months of delivery of the goods already existed on that date, unless this hypothesis is incompatible with the nature of the goods or with the nature of the lack of conformity. The direct action to assert the defects not maliciously concealed by the seller is prescribed, in any case, within twenty-six months from the delivery of the goods; the consumer, who is agreed for the execution of the contract, can however always assert the rights referred to in art. 130, co. 2, provided that the lack of conformity has been reported within two months of discovery and before the expiry of the term referred to in the previous period (Article 132 of the Consumer Code). In the event of a defective or non-compliant product, the shipping costs for the returned product will be reimbursed within the limit of € 100.
9. Liability 9.1 Angeletti is responsible for the proper execution of contractual obligations, regardless of whether these obligations must be performed directly by Angeletti or by other service providers, without prejudice to the rights of appeal against the latter. However, Angeletti is not liable to you for damage caused by your action, omission or error, by force majeure events or by third parties not connected for the purpose of executing the contract. Angeletti presents and describes the products with the utmost care. However, the photos of the products are shown for illustrative purposes only. Please refer to the descriptive sheet of the single product to know its specific characteristics. Consultation of the Website, as well as the acquisition of orders on the same, imply knowledge and acceptance of the characteristics and limits of the network, with particular reference to technical performance, response times to consult, query or transfer information, the risks of interruption, and more generally, the risks inherent in every connection and transmission on the Internet, the lack of protection of some data from any undue theft and the risk of contamination by viruses circulating on the network.
9.2 Angeletti cannot be held responsible for any direct or indirect damage generated by an interruption, by a malfunction, of any nature and for any cause, or for any direct or indirect consequential damage, in any way, to a connection to the Website. It is up to each Internet user to take all appropriate security measures to protect their data and / or software stored in the computer device from any attack. Anyone connecting to the Website falls under their sole responsibility.
9.3 In any case, except for willful misconduct and gross negligence and liability for product defects, Angeletti’s total liability for all repairable damage, as defined in the contract, possibly caused by it is limited. to the sole reparation of foreseeable, direct and material damages actually suffered by you as a result of Angeletti’s breach. This repair may in no case exceed the amount of your last purchase, even if Angeletti was aware of the possibility of such damage.
10. Intellectual property rights and license to use
10.1 Angeletti, or third-party companies, are holders of intellectual or industrial property rights (for example, rights on trademarks, invention patents, models filed for registration and designs and models) relating to all information, software, documents, data, data structures, services, logos, trademarks, designs, texts, video files, audio files, images and other content (here hereinafter referred to as “content”) published or used on the Website. Failure to mention the property rights does not necessarily mean that the elements of the Website are not covered by any of Angeletti’s rights.
10.2 The contents of the Website may be downloaded, viewed and / or printed only and exclusively for private and non-commercial purposes and only on condition that, to the extent and for as long as:
11.1 The Internet Site may contain hypertext links (links) to Internet sites belonging to third parties.
These other sites are not under the control of Angeletti and you acknowledge that Angeletti is not responsible for the accuracy, compliance with intellectual or industrial property rights, legality or the content of such sites. Angeletti cannot reasonably, without any obvious indication of the violation of a right, permanently monitor the contents of the sites to which the Website refers via hyperlinks (links). Angeletti will immediately delete these links should it discover or become aware of any violation of a right. Angeletti cannot offer you any guarantee as to the degree of satisfaction you might get from the products or services sold by one of these third-party sites. You are encouraged to carry out all research you deem necessary or appropriate before making any transaction on any of these third party sites.
11.2 The creation of hyperlinks (links) to the Angeletti website is authorized only and exclusively for private and non-commercial purposes. In this regard, hypertext links using the techniques of “Deep Linking”, “Framing” and “InLine Linking” and any type of integration of all or part of the Angeletti website into third party sites are prohibited. Angeletti declines all responsibility in the event of violation of these conditions and more generally with regard to any third party site that should direct to the Internet Site. In all cases, any
– the total or partial reproduction of the Website is not strictly prohibited;
– the associated documents or graphics are not modified, altered or translated;
– the graphic elements of the Website are not used without the accompanying texts;
– mentions, of any nature, relating to copyrights or other rights related to the content downloaded by the user, are not stored and reproduced by the latter;
– the source code or the structure of the images and / or the contents and / or the contents themselves are not disclosed, decompiled and used for purposes other than those strictly necessary for the functioning and use of the Website ; and / or
– the contents are not used to manufacture derivative products.
11. Hypertext links (links) to and from other Internet sites
hypertext link (link) to the website must be withdrawn upon request by Angeletti.
12.1 These conditions apply for the entire duration of the online presence of the products offered for sale by Angeletti on the Website and are subject to change. The applicable conditions are those in force on the day and time in which the order is validated by you.
12.2 Angeletti reserves the right to modify and amend these conditions of sale at its discretion.
12.3 You will be subject to the policies and conditions of sale established and valid at the time the order is placed by you, unless the aforementioned changes and / or amendments are required by law or by Authorities Competent authorities (in which case the same will also apply to orders previously sent by you), or in the event that the aforementioned changes and / or amendments have been duly communicated to you in writing and before we send the confirmation of ‘relative order (in which case Angeletti reserves the right to presume that you have accepted the change, unless you yourself have notified us of non-acceptance within 10 days of receiving our products).
13.1 Angeletti pays particular attention to putting online information relating to the essential characteristics of the products through technical data sheets accompanied by illustrative photographs, within the limits of the technique and in compliance with the best standards on the market.
14.1 Transfer of rights and obligations. The concluded contract is binding for us and our respective successors in title. You cannot transfer, assign, encumber or otherwise dispose of the right to delivery of the products ordered and defined in this contract, without our prior written consent.
14.2 Validity. If one of the provisions of these conditions of sale is deemed unlawful or unenforceable by virtue of a judicial decision, the other provisions remain valid and applicable.
14.3 Electronic communication. While browsing our website, you accept the fact that any communication – in compliance with current legislation – is made electronically. The computerized registers, saved in the computer systems of Angeletti and its suppliers in reasonable security conditions, will be considered as proof of orders, communications and payments made. Order forms and invoices are saved on a reliable and durable medium in order to correspond to a faithful and durable copy pursuant to Article 2220 of the Civil Code.
14.4 Angeletti’s contact address. Angeletti Srl – Via Bocca di Leone 58 – 00187 Rome – Italy.
13. Product information
14.5 Cause of force majeure: We will not be responsible for any possible lack of execution or delay for the obligations we have assumed towards you with this contract in the event that they are caused by cause of force majeure and in any case removed from our reasonable control such as, by way of example and not limited to: 14.5.1 Strikes, lockouts, industrial actions;
14.5.2 Civil uprisings, riots, invasions, terrorist attacks or threats of terrorist attacks, wars (whether declared or not) or the threat or preparation of wars;
14.5.3 Fires, explosions, hurricanes, floods, earthquakes, collapses, epidemics or other natural disasters;
14.5.4 Impossibility of the use of railways, ships, airplanes, wheeled transport or other means of public or private transport;
14.5.5 Impossibility of use of public or private communication networks.
14.6 Our services under this contract are to be considered suspended during the period in which such out-of-control events are in progress and we will have an extension of time for each of our ongoing services. duration of such events. However, we will use our reasonable diligence so that the event can end or in any case in order to find a solution that allows us to fulfill our obligations, despite the event.
14.7 Waivers. If, within the term of the contract, we fail to insist that your obligations are fulfilled, or we fail to exercise any rights or remedies they hold under it, this cannot be considered in any way as a waives any such rights or remedies and will not release you from your obligations under this contract. Our waiver in the face of your default will not be considered as a subsequent waiver in the face of your subsequent breaches. No waiver on our part relating to one of these conditions of sale will be considered as such, unless expressly established and communicated to you in writing in accordance with the provisions of paragraph 14.4 above.
14.8 Uniqueness of the agreement: these general conditions of sale and each document expressly referred to in them constitute the only valid agreement concluded between us and replace any other agreement entered into both in writing and orally. It is understood that with the signing of this contract, neither party has referred to any promised agreement or obligation of the other, nor to any other obligation arising from oral or written agreements and prior to the aforementioned contract, except as expressly established in these conditions of sale. Neither party will have any remedies to seek in relation to false claims made by the other party, whether in writing or orally, prior to the date of the agreement (unless said false claims were the result of fraud) and the only remedy available on the other hand it will be the one for breach of the contract, as foreseen by these conditions of sale.
15. Applicable law and competent court.
15.1 These conditions of sale and delivery are governed by Italian law. The place of jurisdiction will be the Italian court with territorial jurisdiction under Italian law. The United Nations Convention on Contracts for the International Sale of Goods (CVIM) does not apply to these conditions. For any questions or requests for assistance in relation to Angeletti brand products, you can also go to our Angeletti store located in Rome, Via Bocca di Leone 55-58: our sales team will do everything possible to answer your every question.
16. Personal data protection
16.1 In compliance with the provisions of Legislative Decree 196/2003, containing the “Code regarding the protection of personal data” (hereinafter, the “Code”), the owner company is Angeletti Srl, registered office: Via Bocca di Leone 55-58 – Rome, VAT number 00875491003. The processing of your personal data will be based on principles of correctness, lawfulness and transparency, and will be carried out protecting your privacy, your rights and freedoms fundamental, in compliance with current legislation on security and protection of personal data.
Online dispute resolution for consumers
The consumer resident in Europe must be aware of the fact that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial way any dispute relating to and / or deriving from contracts for the sale of goods and services entered into online. Consequently, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract entered into with the Owner. The platform is available at the following link http://ec.europa.eu/consumers/odr/.
The Owner is available to answer any question sent by e-mail to email@example.com.